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Frequently Asked Questions

How much does it cost to get a Police Record Check?

  • Depending on level of the Police Record Check. Please see our fee schedule for more detail.

How much does it cost to get digital fingerprints because of a Police Record Check?

  • Depending on the purpose of the Police Record Check. Please see our fee schedule for more detail.

What are the methods of payment?

  • Exact cash- cannot provide change or accept change
  • Interact
  • Credit Card
  • Cheque or money order

How long does it take to obtain my results from my Police Record Check?

  • Police Record Checks are typically processed within 15 business days. Delays may occur if the applicant has lived outside of the City of Greater Sudbury in the last five years, if fingerprints are required to complete a Police Record Check, or if we must confirm information from other police services.

Can I rush my Police Record Check?

  • Yes, the Police Record Check can be expedited and processed within 1-4 business days for an additional fee. Please review our fee schedule for further detail.
  • We cannot expedite a Police Record Check if the applicant has lived outside of the City of Greater Sudbury in the last five years, if fingerprints are required to complete a Police Record Check, or if we must confirm information from other police services

Can I send a friend or family member to get my Police Record Check?

  • No, the applicant must always submit their Police Record Check applications and person, and they must always pick up their completed Police Record Checks.
  • Youth applicants completed Police Record Checks with criminal record information will be send directly to the applicable government agency.

Will youth charges appear on my Police Record Check?

  • Youth charge information will only be disclose for Police Record Check purposes when the applicant is currently a youth (12-17) and the Police Record Check is required for employment/volunteer within a government agency.

I am only in the Sudbury for school. Can I get a Police Record Check in Sudbury?

  • Yes, however proof of a current Sudbury address is required upon the submission of the Police Record Check application.

Do Police Record Checks expire? How often must I obtain a Police Record Check?

  • No, they do not expire. The frequency in which Police Record Checks are requested is based solely on the requirements of the requesting organization. The Greater Sudbury Police Service does not have any standard as to how often applicants require a Police Record Check.

I already submitted digital fingerprints for a previous Level 3 application. Why do I have to do this again?

  • A Level 3 Police Record Check is a point-in-time search only. Canadian Criminal Real Time Identification Services (CCRTIS) destroys fingerprint submissions relative to civil screening (including Level 3) when the search is completed and the results are returned to the police agency or applicable government agency. The fingerprints are not added to the RCMP National Repository of Criminal Records and are not saved for future purposes.
  • The Criminal Records Act requires the results of a Level 3 Police Record Check be disclosed to the person or organization that requested the verification. For this reason, an individual may be required to submit fingerprints in support of a subsequent request for a Level 3 Police Record Check.
  • The RCMP destroys fingerprint submissions 90 days after a search is completed and the results are returned to the police service. The fingerprints are not added to the RCMP National Repository of Criminal Records and are not saved for any other purpose.

When will the Greater Sudbury Police Service receive the response from my fingerprint submission?

  • Wait times concerning responses from digital fingerprint submissions vary based on applicant information, position type, and RCMP operation.

Why am I a “VS Hit” on a Level 3?

  • When conducting a search as a result of a Level 3 Police Record Check, the applicant’s name, date of birth and gender are queried on the RCMP database.
  • If this information (or variation of) matches that of an individual on the RCMP database who had been previously pardoned of a sexual offence, submission of digital fingerprints are required to complete the Police Record Check process. Failure to submit digital fingerprints will result in an Incomplete Police Record Check.

How long does the Greater Sudbury Police Service hold my completed Police Record Check?

  • Completed Police Record Checks that do not obtain criminal record information are kept on file for 3 months, and are subsequently destroyed.
  • Completed Police Record Checks that do obtain criminal record information are kept on file for two years, and are subsequently destroyed.
  • Completed Police Record Checks where digital fingerprints were submitted are kept on file for two years, and are subsequently destroyed.

Should we hire this applicant?

  • The Greater Sudbury Police Service process and provide completed Police Record Checks, however we are not in a position to authorize whether or not a business/organization should hire or recruit an applicant. This is entirely up to the requesting organization / business