We truly appreciate all of the sacrifices being made by our community and our community members in order to comply with the Provincial and Federal Legislation that has been put into place to stop the spread of COVID-19.

We also know that many of our community members are concerned that individuals and businesses are not following the Orders that have been issued.

In order to ensure consistency, we are working in collaboration with the City of Greater Sudbury to address these concerns.

Please call 311, 24 hours a day, 7 days a week for complaints about any of the following: 

• Unauthorized use of closed City facilities, parks amenities and playgrounds.

• Organized public or social gatherings or events with more than five people, even when held at a private dwelling. This does not apply to a gathering of members of a single household.

• People not following Public Health orders to self-isolate after international travel, contact with a confirmed case, or experiencing symptoms of COVID-19.

• Continued operation of non-essential workplaces, as mandated by the Province of Ontario. Find the list of essential workplaces at www.ontario.ca/page/list-essential-workplaces

The education and enforcement of these complaints is a joint initiative between City of Greater Sudbury By-law Officers and the Greater Sudbury Police Service. 311 representatives will log your complaint, and direct it to the appropriate agency based on time of day, severity and type of issue

On Monday, April 6, 2020, Mayor Brian Bigger announced a State of Emergency here in Greater Sudbury and in response we are dedicating specific resources to a COVID-19 Education and Enforcement Team. This team will be conducting both proactive and reactive patrols in order to ensure voluntary compliance with the Orders. These Officers will be out patrolling areas where there is normally high pedestrian traffic, as well as, areas or individuals of concern reported by community members.

The expectation is that a measured response to infractions through education and awareness will deter the activity; however, enforcement is a very real possibility in those circumstances where it is appropriate. So far, our educational approach has been working and we would like to thank all of you for doing your part to help stop the spread.

Community Safety and Well-being is a Shared Commitment. This means going home and staying home. Working together by staying apart.

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