Customer Service Hours of Operation: Monday to Friday 8:00 a.m. to 5:00 p.m. (closed all statutory holidays)
The Release of Information office is open by appointments only. For a Freedom of Information Request please call 705-675-9171 extension 6704. If you have questions related to Freedom of Information, please email FOI@gsps.ca
Individuals wishing to request information under the Municipal Freedom of Information and Protection Personal Privacy Act must do so by providing one piece of identification (must include full name, date of birth, photograph and signature), application fee ($5.00), and the completed Freedom of Information Request Form.
All requests must include your name, full address, date of birth, and telephone number. The request must identify the specific record(s) you are looking for and enough information to allow our Customer Service Representatives to find the record(s).
Directory of General Records and Personal Information Banks
Please bring the completed form, personal identification and application fee to Police headquarters.
The mandatory $5.00 application fee (cash, cheque, Visa or MasterCard, or money order) must accompany all requests. The processing of this request will not begin until this fee has been received. In addition to the application fee, there is a legislated fee schedule for every hour of manual search required to locate a record, preparing the record for disclosure, computer and other costs incurred in locating, retrieving, processing and copying a record, shipping costs, and other costs incurred in responding to a request for a record:
Personal Records:
- $0.20/page
- $10.00/disk for electronic documentation
General Records:
- $30.00/hour search and preparation
- $0.20/page
- $10.00/disk for electronic documentation
Fees for Services
Effective January 1, 2025, the Fees for Services provided by the Greater Sudbury Police Service as approved by the Police Services Board.
*As per Bill 13, Amendments to the Police Records Check Reform Act (PRCRA), volunteer Criminal Record Check (CRC) and volunteer Criminal Record and Judicial Matters Check (CRJMC) results will be provided at no charge by the police service upon the submission of a volunteer letter from the organization. If the application is made online, there will be a $3.00 processing fee by the third-party provider Agile Records.
Please note that expedited service will not be available for Volunteer CRC, CRJMC or Record Suspension applications, Destruction of Fingerprint and Photograph Records or Insurance Confirmation Requests.