Fraud is a deliberate deception in order to obtain financial gain. For example, when someone uses your Credit or Debit Card to make purchases without your permission or opens a credit account using your personal information.

Before starting your report, contact your bank, Credit Card Company, financial institution or government agency to report and cancel any affected cards or accounts.

Please gather and keep all papers, receipts, cancelled cheques, etc. related to the Fraud. We may contact you to get these items, if needed, and you should keep copies for your records.

Please note that the following CANNOT be accepted as an online Fraud report:

If any of these apply to you, please use the proper indicated online report type. 

When completing a Fraud Report, please:

  • Please provide any suspect information including pictures, if available, and/or indicate that video surveillance footage is available

File a Fraud Report

You may be contacted by email or telephone if further information is required. 

Filing a false police report is a criminal offence.

For more information on how to protect yourself online visit Fraud Prevention